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Shipping & Returns

Shipping Policy

  • Processing Time: Orders are typically processed within 1–2 business days after payment confirmation.

  • Domestic Shipping: Standard delivery within Vietnam takes 2–5 business days.

  • International Shipping: Delivery may take 7–15 business days depending on the destination and customs clearance.

  • Tracking: Once your order is shipped, a tracking number will be sent to your email.

Return & Exchange Policy

  • Return Window: You may return or exchange products within 14 days of receiving your order.

  • Condition: Items must be unused, in original packaging, and include all accessories/manuals.

  • Non-Returnable Items: Custom orders, software, and items marked as “final sale” cannot be returned.

  • Refunds: Refunds will be issued to your original payment method within 7–10 business days after inspection.

  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

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