Terms & Conditions
1. Orders & Payments
All purchases made through our website must be confirmed with full payment before shipping. Product prices, promotions, and availability may change at any time without prior notice. Customers are responsible for ensuring the accuracy of order details (such as shipping address and contact information) at checkout.
2. Shipping & Returns
We strive to deliver products as quickly as possible, but shipping times may vary depending on your location and external factors such as customs clearance or courier delays. Products can be returned or exchanged within 14 days if they are unused, in original packaging, and meet our Return Policy requirements. Return shipping costs are the customer’s responsibility unless the product received is defective or incorrect.
3. Liability & Warranty
IMEXVIET is not liable for damages or losses resulting from improper use, third-party handling, or circumstances beyond our control. Most of our products include a 12-month manufacturer’s warranty, which covers defects in materials and workmanship. Warranty terms may differ depending on the brand, and customers should review product-specific policies before purchase.